AI Chatbots & Virtual Assistants

Most Chatbots Frustrate Customers. We Build Ones That Actually Help.

AI chatbots and virtual assistants built on real retrieval and clean handoff — for customer support, lead qualification, or both.

Get a Free Chatbot Scoping Call Get in Touch

Built to the sophistication you actually need
Human handoff done right
No long-term lock-in

FAQ Bot, RAG Chatbot, or Agentic AI?

Not all chatbots are the same, and the right sophistication level depends on your actual needs, not the most impressive-sounding option.

Matches questions to a fixed set of scripted answers. Simple and fast to deploy, but handles anything unexpected poorly.

Most businesses should start with a strong RAG chatbot — it alone deflects the majority of routine questions — then add agentic capability for your highest-volume transactional requests, one task type at a time.

Services

Our AI Chatbot & Virtual Assistant Services

Website Chatbots

Customer support chatbots answering from your real documentation and knowledge base
Lead qualification chatbots that ask the right questions and route qualified leads to sales
FAQ automation for high-volume, predictable questions

Agentic Task Automation

Order status, booking, and subscription management handled directly by the assistant
One well-defined task type built and proven before expanding to the next
Tool-calling and API integration to complete real actions, not just answer questions

Knowledge Base & Retrieval Setup

Structuring your documentation, policies, and product content for accurate retrieval
Vector database and retrieval setup for contextual, cited answers
Ongoing knowledge base maintenance as your content changes

Integration & Handoff

CRM and help desk integration so chatbot conversations feed directly into your existing systems
Clean, context-preserving human handoff for cases that need real judgment
Analytics and monitoring — resolution rate, fallback rate, satisfaction, handoff frequency

Context

Human Handoff: A Core Feature, Not an Afterthought

A chatbot that leaves customers stuck, or hands off to a human with no context, does more damage than no chatbot at all. We treat handoff as a core feature from day one — clear thresholds for when to escalate, and full conversation context passed along so your team isn’t starting from scratch.

Our Process

From first call to ongoing results.

Discover

Understanding your support volume, lead qualification needs, and which chatbot sophistication level actually fits.

Build the Knowledge Layer

Structuring and indexing your documentation for accurate retrieval.

Design Conversation & Handoff Logic

Mapping user journeys, fallback behavior, and clear escalation thresholds.

Build & Integrate

Development, CRM/help desk integration, and (where appropriate) agentic task automation.

Test & Launch

Functional, adversarial, and load testing before a phased rollout, with close monitoring in the first weeks.

Industries

Industries we work with

Ecommerce & Retail

SaaS & B2B

Healthcare

Professional Services

Real Estate

Hospitality

Why choose us

Built to the sophistication you actually need.

We won't sell you agentic AI if a well-built RAG chatbot solves your actual problem.

Human handoff done right.

Clear escalation thresholds and full context preserved — never a dead end.

Real testing before launch.

Functional, adversarial, and load testing, not just a quick demo.

Integrated with your existing systems.

CRM and help desk connectivity built in, not bolted on later.

No long-term contracts.

We keep earning your account every month.

GET IN TOUCH

Honest Timeline

What to Expect, Honestly

A simple, no-code chatbot can launch in 1-3 weeks. A semi-custom chatbot with CRM integration, RAG, and lead scoring typically takes 4-8 weeks. A fully custom system with deep integrations, analytics, and support workflows typically takes 8-16+ weeks. Results depend heavily on ongoing post-launch management — businesses that actively monitor and refine their chatbot see meaningfully better outcomes than those that launch and walk away.

Metrics

Results We Focus On

Resolution Rate (questions answered without human escalation)
Fallback Rate (how often the bot doesn't understand)
Customer Satisfaction (CSAT)
Lead Qualification Rate & Handoff Quality
Support Volume Deflected

Pricing

Priced for performance.

Pricing scales with sophistication — a simple no-code chatbot is priced very differently than a custom RAG-and-agentic system with deep CRM integration. We'll give you a clear, fixed-scope estimate after a free scoping call, and recommend honestly which tier actually fits your needs.

Scales with sophistication

From simple no-code bots to custom RAG-and-agentic systems

Fixed-scope estimate

Clear pricing after a free scoping call

Honest tier recommendation

We recommend the tier that actually fits your needs

Get Your Custom Quote

FAQ

Frequently Asked Questions

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Do we need a fully custom chatbot, or would something simpler work?

What happens when the chatbot can't answer a question?

Can the chatbot actually take actions, like booking an appointment?

How do you measure whether it's actually working?

Ready for a chatbot customers actually want to use?

Get a free chatbot scoping call — we'll recommend the right sophistication level for your actual needs, honestly.

Get Your Free Chatbot Scoping Call